Spot & stain removal · Victoria BC

Tough spots & stains — lifted, not covered.

Wine, coffee, grease, ink, pet accidents — targeted treatment plus hot-water extraction to remove what DIY can’t. We give an honest assessment: we’ll tell you if it’s truly fixable. Exact price upfront.

Book online — get your exact price Message us

No calls needed — book your time online and see the exact price as you go.

Exact price upfront
Pet & kid safe
Same-week service
Re-clean guarantee

Carpet after professional hot-water steam cleaning in Victoria BC — even, fresh colour with no marks.

What you get

Targeted stain removal — not a surface freshen-up.

We treat the spot directly, then rinse it back out with hot-water extraction. Wine, coffee, grease, ink, traffic lanes and pet accidents all handled — and we tell you honestly what will lift.

Targeted spot treatment

Wine, coffee, grease, ink and pet accidents each get the right solution worked into the fibre — so the stain lifts instead of just fading.

Hot-water extraction

After treatment, high-heat extraction flushes the loosened stain and most of the moisture back out — so it’s removed, not pushed deeper.

Honest “is it fixable” assessment

Some set-in stains won’t fully lift. We look first and tell you straight what we can and can’t remove — no false promises, no wasted spend.

Pet & kid-safe

Non-toxic treatments with no harsh residue — little ones and paws are fine once it’s dry. Pet accidents get enzyme treatment at the source.

No upsells at the door Exact, all-in price confirmed before we start — no hidden fees.

Pricing

Honest, upfront stain-removal pricing.

Starting prices below — your exact total is confirmed before you book, with no payment required to reserve.

Spot / stain treatment

Per spot — targeted treatment for wine, coffee, grease, ink or a pet accident.

From $20–60

Whole-room deep clean

Hot-water extraction across the room, with stained areas treated throughout.

From $180

Add to any carpet or sofa clean

Tackling a specific stain on top of a booked carpet or upholstery clean.

From $20–60

Free re-clean guarantee If a treated spot comes back, we come back.

Exact total confirmed before you book.

Real Results — Before & After

Drag the handle to reveal the result. Real stains lifted in Greater Victoria.

Bedroom carpet after stain removal — even, fresh colour with no marks.

Same bedroom carpet before — ground-in dirt and traffic marks.

Beige upholstered recliner after stain removal — even, fresh colour with no marks.

Same beige recliner before — spills and dark stains on the fabric.

Questions

Spot & stain removal — frequently asked questions

What we can lift, whether wine and coffee come out of upholstery, pricing, DIY versus a pro, and how to book — everything Victoria customers ask first.

What kinds of stains can you remove?

We handle most common household stains on carpet and upholstery — red wine, coffee and tea, grease and oil, ink and marker, food and sauces, and pet accidents. Each type gets a targeted treatment matched to it, then hot-water extraction to flush it out. Older, set-in or dye-based stains don’t always lift completely, so we look first and give you an honest assessment before we start.

Can you get red wine or coffee out of upholstery?

Often yes. Red wine and coffee respond well to targeted treatment followed by hot-water extraction, especially when they’re treated before they fully set. Results depend on the fabric, how long the stain has been there and whether anything has already been rubbed in. Send us a photo and we’ll tell you honestly how much we expect to lift before you book.

Do you guarantee stain removal?

We’re honest upfront: not every stain can be fully removed, and we’ll tell you that before we start rather than overpromise. What we do stand behind is our work — if a spot we treated comes back after drying, our re-clean guarantee means we come back and re-treat it. No surprises, no false promises.

How much does spot & stain removal cost?

Spot and stain treatment runs from $20 to $60 depending on the size and type of stain, or it can be added to a carpet or sofa clean you’re already booking. A whole-room deep clean with stained areas treated throughout starts from $180. You always get an exact, all-in price confirmed before you book, with no payment required to reserve.

Should I try DIY first or call a pro?

For a fresh spill, blot it gently — don’t rub, which pushes the stain deeper and can damage the fibres — and avoid scrubbing in store-bought products that may set it. For anything set-in, large, or that DIY has already made worse, it’s best to call a pro. Professional treatment plus hot-water extraction removes what surface cleaners can’t reach.

How do I book?

Booking takes two minutes — book online at viwash.ca, pick your service and time, and you’ll see your exact price as you go, with no payment required. The best first step for a stain is to send us a photo: message us and we’ll tell you honestly what we expect to lift and reply with an exact quote, usually within minutes. Same-week availability across Greater Victoria.

Send us a message

Have a question?

Tell us about the stain — wine, coffee, grease, ink or a pet accident — and send a photo if you can. We’ll reply by email, usually the same day, with an honest take. No phone tag, no pressure.

A real person replies — not a bot

Exact price upfront, no payment to book

Prefer to book now? Book online

Send a photo, get your spots gone — book online, no calls.

Send a photo of the stain, pick a day and time, and see your exact price as you go. We’ll tell you honestly what we can lift. No payment to book — we confirm by email.

Book online Message us

Exact price upfront Pet & kid safe Same-week service Re-clean guarantee